Currency conversions are estimated and should be used for Informational purposes only. Upon checkout, you will be charged in South African Rands.
Currency conversions are estimated and should be used for Informational purposes only. Upon checkout, you will be charged in South African Rands.

Jump Africa Tours

Privacy Policy

Last updated: 01 January 2020
‘JUMP AFRICA TOURS’ has created this privacy policy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.
This privacy policy form is part of our web usage terms & condition. You may contact us if you would like further information into how we collect, use and secure data acquired through our website.
This Privacy Policy (‘policy’) sets out the basis on which ‘Jump Africa Tours’ uses and shares data that we receive from users of our websites and online applications. We take the privacy of our users seriously, and we recommend that you read this policy carefully. By using Jump Africa Tours website at ‘’, you agree to be bound by this policy.

Our travelers are from around the globe – in recognition of this, we strive to process all data in accordance with principles of best practice, and compliance regulations. We regularly review our compliance with this policy and shall we receive a formal complaint, we will contact the person who filed the complaint to attempt to resolve any issues.

Please note that by visiting our website, you are consenting to our collection and use of your information. If you have any concerns about the use of your information, or the contents of this policy, please feel free to contact us.

Data collection

We distinguish in this policy between ‘personal data’ (data that is required to facilitate international travel), and ‘non-personal data’ (data regarding usage of the websites, and de-identified information extracted from the websites for analysis). We collect both personal and non-personal data through our websites by signing up to use our services, or during the consultation to help us improve our website and services.

We will only collect personal information in compliance with your local data protection laws. We usually collect your personal information from the information you submit during the course of your relationship with us.

Generally, this collection will occur when you:
• Contact us in person, by telephone, letter, email
• Visit our website
• Connect with us on social media

Personal Data

We collect and store personal information that you may provide through our website when enquired, update or change your information, or make use of our services.

We collect and store information in relation to your travel itinerary, travel preferences and particulars of those traveling with you through communication, surveys and other data submitted by user.

Anyone involved with processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. Jump Africa Tours does not collect or store any credit card or account details.

Non-personal Data

In addition to personal data, we also store non-personal data, which cannot be used to identify our users.

We also use ‘cookies’ or similar tracking tools to identify website users and remember their preferences, for the purpose of providing a better user experience and service, and for marketing/advertising our services online.

User Notification

Failure to provide requested information may impair our ability to provide professional advice when curating and sharing proposed travel itineraries. You will need to ensure that your personal information submitted to us is accurate and up-to-date. You are responsible for any third-party information obtained, published or shared through the website, and you consent to only use or share this third-party data with the third party’s consent.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and promotions from this site allow you to opt out of further mailings.

Photographs, Video & Testimonials

Any image or video taken by any person during your holiday that contains your image or likeness may be used by Jump Africa Tours for promotional and marketing purposes without charge in all media including but not limited to booklets, advertising campaigns, website and social media channels. Feedback supplied to Jump Africa Tours may also be used in print and online for marketing and advertising purposes. This includes but is not limited to, third party review sites and questionnaires supplied to us post-tour. Additionally, any photographs, videos and texts sent to Jump Africa Tours must be the client’s own and by sending it, the client agrees that Jump Africa Tours can use it for advertising and marketing purposes.

Legal Disclaimer

Jump Africa Tours reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfil your requests, or to cooperate in any legal investigation.

In some limited circumstance, we may be legally required to share certain personal data, which might include yours, if we are involved with legal proceedings or complying with legal obligations (e.g. a court order, the instructions of a government authority).

This site is created, maintained and controlled in the Republic of South Africa and as such, the laws of the Republic of South Africa and the jurisdiction of the South African Court govern this user agreement and the use or inability to use this site.

Changes to our Policy

We may amend or make revisions to this Policy when necessary, which amendments may also apply to your personal information, collected under a previous version of this Policy. Jump Africa Tours reserves the right to alter this Privacy Policy at any time and for any reason. It is the user’s responsibility to keep up to date with any changes to this policy. If we make a change to the Policy, we will notify you via a notice online and the revised version will be posted on our website with the revision date.